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Frequently Asked Questions

  • Using the wrong Hair-Care Products 
  • Unprotected and prolonged Sunlight
  • Exposure & Sunburn
    Skin Cancer caused by unprotected or prolonged sunlight exposure
  • Hereditary factors
  • Hormonal imbalances
  • Nutritional deficiencies
  • Autoimmune diseases
  • Certain medications
  • Stress
  • Scalp infections
  • Pregnancy
  • Menopause
  • Aging
  • Thyroid disorders
  • Chemotherapy
  • Anemia
  • Rapid weight loss
  • Physical trauma or injury
  • Tight hairstyles
  • Excessive heat or chemical treatments
  • Smoking
  • Pollution
  • Chronic illness
  • Polycystic ovary syndrome (PCOS)
  • Alopecia areata
  • Lupus
  • Trichotillomania (hair-pulling disorder)
  • Radiation therapy

 

  • Iron overload disorder (hemochromatosis)
  • Vitamin A overdose
  • Tight headwear or helmets
  • Extreme weightlifting or bodybuilding
  • Zinc deficiency
  • Vitamin D deficiency
  • Inflammatory bowel disease (IBD)
  • Endocrine disorders
  • Diabetes
  • Hypertension
  • Scalp psoriasis
  • Sarcoidosis
  • Syphilis
  • HIV/AIDS
  • Chagas disease
  • Tinea capitis (scalp ringworm)
  • Fungal infections
  • Poor health or hair hygiene
  • Alopecia universalis
  • Alopecia totalis
  • Telogen effluvium
  • Androgenetic alopecia
  • Traumatic hair damage
  • Chemical hair damage
  • Lack of sleep
  • Age-related changes
  • Heavy metal toxicity
  • Chronic kidney disease
  • Hepatitis

 

A single hair follicle grows its hair strand over a period of four to six years (the anagen phase). It then rests for two to four months (the telogen phase), after which it loses the “old” hair as a new hair shaft grows and pushes out its predecessor. When the new hair grows in, it does so at a rate of approximately half an inch per month. At any time, 10 percent of your hair is in the telogen phase and 90 percent is in the anagen phase.

 

Male pattern baldness, also known as androgenetic alopecia, is a genetic condition that causes hair loss in men. It is the most common type of hair loss in men and is caused by a combination of genetic factors and the hormone DHT (dihydrotestosterone). This hormone causes hair follicles to shrink, leading to thinner and shorter hair growth, and eventually no hair growth at all.

Hair loss can be reversible in some cases, depending on the underlying cause. For example, if hair loss is caused by a temporary medical condition, such as thyroid disease or a nutritional deficiency, it can often be reversed with treatment. However, in cases of genetic hair loss, such as male pattern baldness, hair loss is usually not reversible but can be slowed or managed with various treatments. 

 

There are many different treatments available for hair loss, depending on the cause and severity of the condition. Some treatments include medications, such as minoxidil and finasteride, which can help slow or stop hair loss and promote hair growth. Hair transplant surgery is also an option for some individuals. Other treatments may include lifestyle changes, such as improving diet and reducing stress, and using hair care products that promote healthy hair growth. 

 

While not all types of hair loss can be prevented, there are some things you can do to help maintain healthy hair growth and prevent hair loss. These include maintaining a healthy diet and lifestyle, reducing stress, avoiding harsh hair treatments and styles, using hair care products that promote healthy hair growth, and seeking medical treatment for underlying medical conditions that can cause hair loss.  

 

 

Yes, hair loss can be hereditary. Male and female pattern baldness are both genetic conditions that are passed down from parents to their children. If one or both parents have the gene for hair loss, their children may also inherit the gene and be at risk for hair loss later in life.

 

 It is recommended to see a doctor if you are experiencing sudden or excessive hair loss, as this may be a sign of an underlying medical condition. Additionally, if hair loss is causing significant emotional distress or affecting your quality of life, it is important to seek medical advice and discuss treatment options. 

 

New U Hair is a hair loss product and testing company. We offer a range of services including genetic testing, blood testing, and microscopic analysis to determine the underlying causes of hair loss. We also offer a range of hair care products designed to promote healthy hair growth.

TrichoBioScan™ is our proprietary hair analysis system that combines genetic testing, blood testing, and microscopic analysis to determine the underlying causes of hair loss. This advanced testing allows us to develop personalized treatment plans for each individual client. 

 

TrichoBioScan™ can help determine the underlying causes of your hair loss, which can then be addressed through personalized treatment plans. Our advanced testing can identify genetic factors, nutritional deficiencies, hormonal imbalances, and other potential causes of hair loss.

 

Our hair care products are specifically designed to promote healthy hair growth and minimize the appearance of hair loss. Our formulas are packed with nourishing ingredients like Argan Oil, Biotin, and Saw Palmetto Fruit Extract to strengthen and protect your hair. Our products are also paraben-free, fragrance-free, and pH balanced for optimal hair health. 

 

Yes, our products are designed to be used on all hair types, including ethnic, curly, straight, and textured hair. Our formulas are gentle and nourishing and can help promote healthy hair growth for all hair types. 

 

 Yes our products are safe to use and are formulated with high-quality, natural ingredients. We do not use any harmful chemicals or additives in our products, and they are rigorously tested for safety and efficacy. All of our testing is done by licensed medical professionals and CLIA certified laboratories. 

 

 Yes our products are safe to use and are formulated with high-quality, natural ingredients. We do not use any harmful chemicals or additives in our products, and they are rigorously tested for safety and efficacy. All of our testing is done by licensed medical professionals and CLIA certified laboratories. 

 

Sometimes stress can play a role in diffuse loss. Stress-induced loss ordinarily regrows within a year of eliminating the cause. 

 

 There is no simple answer to this. No one treatment is spectacular for the average individual. However, some treatments yield decent results for most people. A common fundamental approach is to use an “antiandrogen” of some kind, whether systemic or topical, and a growth stimulant such as minoxidil. To this basic program, many add a topical SOD. Other options include therapeutic shampoos, dietary and nutritional considerations, and even lifestyle modifications. 

 

 Rogaine is just a brand name for minoxidil. Minoxidil can be helpful in pattern loss, but it is not a panacea. It is best used as part of an overall program that attacks the problem from different angles.

 

The term “common baldness” usually means male-pattern baldness, or permanent-pattern baldness. 

 

Perhaps. Your doctor will probably ask you some questions about your diet, any medicines you’re taking, whether you’ve had a recent illness and how you take care of your hair. If you’re a woman, your doctor may ask questions about your menstrual cycle, pregnancies, and menopause. Your doctor may want to do a physical exam to look for other causes of hair loss. Finally, blood tests or a biopsy of your scalp may be needed. 

 

Pulling the hair tightly in a ponytail and the repeated traction used for hair extensions and tight braiding can cause some hair loss, especially in the temple area. This is called traction alopecia. If not corrected, the hair follicle may be permanently damaged. Chemicals that dye, bleach, straighten or perm the hair can also cause the shaft to break off, but once the chemical insult has stopped, the root portion should grow back.

Yes, there are several reasons and that even include fungal infections and that is why the best way to start is by using only proven quality hair care products and getting our TrichoBioScan™ test.

 

 Yes, we offer a satisfaction guarantee on all our products. If for any reason you are not satisfied with your purchase, we offer a 30-day money-back guarantee.

 

 You can get started by using our early-stage products and completing the hair loss form on our site so that your specific situation can be analyzed by one of our hair loss experts and to see if you qualify. From there, we can determine the best course of action and recommend personalized treatment plans and products to help you achieve healthy, beautiful hair. 

 

Results from TrichoBioScan™ typically take 2-3 weeks. Our hair loss experts will then review the results with you and develop a personalized treatment plan based on your unique needs.

 

Yes, our hair loss experts can recommend specific products based on your hair type and hair loss concerns. We offer a range of shampoos, conditioners, and styling products that are formulated for different hair types and concerns.

 

 It depends on the specific medical treatment you are undergoing. We recommend consulting with your doctor before using any new hair care products, especially if you are undergoing medical treatment for hair loss.

 

 Our products are designed for daily use, and we recommend using them consistently to achieve the best results. However, our hair loss experts can provide specific recommendations based on your unique hair type and concerns.

 

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location.

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or the carrier’s website.

 

If your order has not yet shipped, you can cancel or modify your order by contacting our customer service team. Once your order has shipped, it cannot be canceled or modified. 

 

Our hair care products are designed to promote healthy hair growth, reduce hair loss, and nourish and strengthen the hair. They are formulated with high-quality natural or organic ingredients and are free from harsh chemicals that can damage the hair.

 

Yes, we are confident in the effectiveness of our products, and we offer a satisfaction guarantee. If for any reason you are not satisfied with your purchase, you can return the product for a full refund.

 

 Yes, our products are safe to use on colored or chemically treated hair. They are formulated to be gentle and nourishing for all hair types.

 

Our products are designed to promote healthy hair growth and reduce hair loss, but they may not be able to reverse advanced hair thinning or baldness. TrichoBioScan™ testing can help determine the underlying causes of hair loss and inform a personalized treatment plan.

 

 Yes, our products are unisex and therefore suitable for both men and women. We offer a range of products that are formulated for different hair types and concerns.

 

 Our products come with instructions for use, but generally, our shampoos and conditioners should be used daily. Styling products can be used as needed to achieve the desired style.

Yes, we offer discounts and promotions from time to time. To stay up to date on our current promotions, sign up for our newsletter or follow us on social media.

Yes, we offer a range of professional hair loss treatments, including hair transplants and scalp micropigmentation. Our hair loss experts can provide a personalized treatment plan based on your unique needs.

Yes, all our products are cruelty-free and vegan. We are committed to using only ethically sourced and sustainable ingredients and practices in our business.

Results may vary depending on the individual and the severity of their hair loss or hair concerns. However, many of our customers report seeing noticeable results within a few weeks of regular use.

 Yes, our products are free from sulfates and parabens. We believe in using only gentle and nourishing ingredients in our products.

We offer a range of products that are formulated for different hair types and concerns and are detailed on our website. Our hair care experts can help you choose the right products based on your test results and individual needs.

 

Yes, all our products undergo rigorous testing to ensure safety and efficacy. We are committed to using only the highest-quality ingredients in our products.

Yes, our products are formulated to be gentle and nourishing, even for those with sensitive scalps. However, if you have any concerns, we recommend patch testing the product before use.

Yes, we offer a subscription service for our products, which allows you to receive regular deliveries and save money on each order.

Don't let hair loss control your life.

Take the first step towards healthy, beautiful hair with our TrichoBioScan™ and hair care products. Order now and experience the transformative power of New U Hair™!

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